“Everything I need to know I learned as a bartender…and all I did was listen.”

-Zach Eidson

In this episode, we interview Zach Eidson, the General Manager of Metro Wines.

Zach and his family moved to Asheville in early 2019 from Cincinnati. He came to Metro Wines with years of experience under his belt of owning and managing a small wine shop in Cincinnati.

During our conversation, we go deep into what it takes to successfully run a wine shop and how it’s different from other businesses. We discuss Zach’s unique and thoughtful customer service approach, including the kinds of questions he asks to help people find the right wine.

Here’s What You’ll Learn

  • Why Zach decided to move to Asheville and how he became the General Manager of Metro Wines
  • Zach’s tell us about his previous experience of managing and eventually owning, a wine store in Cincinnati, Ohio
  • His approach to helping people buy the right wines, including the types of questions he asks customers; customer service in a wine shop
  • Zach’s favorite things to do in Asheville


Show Notes

Metro Wines is a small wine boutique located in Asheville’s Charlotte street neighborhood. They carry wines from all around the world, offer wine box subscriptions, and educational events. Learn more on the Metro Wines Website, Facebook, Instagram, and Twitter accounts.

Wine Books and Resources Zach recommends
*Disclosure: Some of these links are affiliate links. That means if you purchase something after clicking on these links, we receive a small commission. We appreciate your support!
Wine Folly by Madeline Puckette
The World Atlas of Wine by Hugh Johnson and Jancis Robinson
The Wine Bible by Karen MacNeil
Secrets of the Sommeliers by Rajat Parr and Jordon Mackay
Windows of the World by Kevin Zraly
Gary Vaynerchuk YouTube videos on Wine

Business Books mentioned in this episode
*Disclosure: Some of these links are affiliate links. That means if you purchase something after clicking on these links, we receive a small commission. We appreciate your support!
The Thank You Economy
The E-Myth Revisited by Michael Gerber
Building a StoryBrand by Donald Miller

Zach’s Favorite Things to Do in Asheville

  • Biltmore for family picnics and activities
  • Bull & Beggar
  • Golden Fleece
  • The Whistlehop (Fairview)
  • Straightaway Cafe (Black Mountain)

Music by Commonwealth Choir


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